Terms of service

Every project is defined by a written quote describing the scope, the deliverables, the timeline and one fixed price. The quote is the agreement: work begins when you approve it, and anything outside its scope is quoted separately before it's built.

Unless your quote says otherwise: 50% to begin work, 50% at launch. Care plans are billed monthly in advance and can be canceled with 30 days' notice — no lock-in contracts.

On final payment, you own the deliverables: design, code, content and every account created for the project (domain, hosting, analytics, email tooling) — all registered in your name from day one. We retain the right to describe the project in our portfolio unless you ask us not to.

The quote includes the revision rounds described in it. We work in weekly check-ins precisely so feedback lands early, when changing direction is cheap. Substantial new direction after approval is new scope — we'll always tell you before it costs anything.

We promise work that matches the quote, built to the standards described on this site, delivered when we said. You promise timely feedback, accurate business facts for the copy, and the materials we agree you'll provide. Timelines shift only when one of those promises does.

Neither of us is liable to the other for indirect or consequential losses. Our total liability is capped at the fees you've paid for the project in question. Governing law and venue are stated in your quote.

Questions about these terms: contact@theharbortree.com. Last updated June 12, 2026.