Service 04
Care & Support
Updates, monitoring and steady improvements after launch — we stay on deck.
Websites age like cars, not like paintings. Software needs updating, content drifts out of date, small breakages accumulate, and the search engines quietly downgrade sites that nobody tends. The usual small-business answer — "someone in the office owns the website" — means in practice that nobody does.
Our care plans make the website somebody's actual job: ours. Updates, backups and uptime monitoring run quietly in the background. Content changes get done by email — you ask, it ships. And because we built the site around getting you inquiries, we keep tuning the things that drive them, rather than just keeping the lights on.
Each month you get a short, plain-language note: what happened, what we changed, what we'd improve next. No dashboards to learn, no jargon to decode — just a site that keeps getting better while you run the business.
What you get
- Software updates, backups and uptime monitoring
- Content changes handled within two business days of your email
- A monthly note on traffic, leads and what we'd improve next
- Priority response when something breaks
A good fit if…
- Nobody on your team wants to "own the website"
- You'd rather send an email than learn a CMS
- You want the site to keep getting better, not just stay alive
Fixed quote after a 30-minute call. No obligation.
Start a project
Ready to stopdoing it by hand?
Tell us what you're working with. You'll get a plain-language reply — and if we're not the right fit, we'll say so and point you somewhere good.
Prefer email? contact@theharbortree.com
Tell us what you need
Three fields. Takes about thirty seconds.