HARBOR TREE · Field Guide No. 01
The Local SEO
Checklist that actually moves the needle.
Twenty-two specific actions any local service business can take in an afternoon. No fluff, no theory — just the things we configure on every site we build.
01Google Business Profile
Your single highest-ROI local SEO asset. Get this perfect first.
- Claim and verify your profile.Search "google business profile" while signed in to your business email.
- Use a complete, accurate business name.No keyword stuffing — "Joe's Auto Repair" not "Joe's Best Cheap Auto Repair Essex MD."
- Pick the most specific primary category."Auto Repair Shop" beats "Auto Body Shop" if 80% of revenue is mechanical.
- Add every service you offer as a service item.Each one becomes a discoverable surface in Maps results.
- Set hours including holidays.Wrong hours = the #1 review complaint and a Google ranking penalty.
- Upload 10+ real photos of work, team, and storefront.Stock photos hurt rankings. Real photos lift CTR by 35–40%.
02NAP Consistency
Name, Address, Phone — identical everywhere Google can crawl.
- Decide your canonical NAP format."123 Main St, Suite B" vs "123 Main Street #B" — pick one and use it everywhere.
- Audit existing citations.Check Yelp, Facebook, BBB, Apple Maps, Bing Places, Yellow Pages — fix mismatches.
- Embed NAP in your site footer + contact page.Plain text only — never inside an image.
- Add LocalBusiness schema.org markup.JSON-LD in your <head>. Tell Google explicitly what you are.
03Reviews
Quantity, recency, and response rate all rank.
- Build a one-tap review link.Use Google's "share review form" link — paste it on receipts, in SMS, in email signatures.
- Ask every happy customer at the moment of delight.The day-of, not a week later. Conversion drops by half within 72 hours.
- Respond to every review within 48 hours.Yes, even the bad ones. Especially the bad ones.
- Automate the ask.SMS or email triggered when work is marked complete. We build this.
04On-Site Local Signals
Your website should feel obviously, specifically local.
- One landing page per service area."Auto Repair in Dundalk", "Auto Repair in Essex" — distinct, useful, not duplicate content.
- Use city + service in <title> and H1."Trusted Auto Repair in Essex, MD — Joe's Auto" beats "Welcome to Joe's."
- Embed a real Google Map of your location.Iframe to Google Maps with your exact business pinned.
- Photos of jobs in identifiable local locations.Houses, streets, landmarks customers will recognize.
05Technical Foundations
Boring but mandatory.
- Mobile-first, <2s LCP on 4G.Run PageSpeed Insights — your mobile score should be 90+.
- HTTPS, working sitemap.xml, working robots.txt.Submit to Google Search Console.
- Click-to-call telephone links.<a href="tel:..."> on every page on mobile.
- One contact form, working, with confirmation.Test it monthly. Half the small business forms we audit are silently broken.